Your privacy is more than a legal obligation to us — it is a moral responsibility. Ceriabet is fully committed to protecting every piece of personal information you entrust to us.
Six core data protection principles we uphold for every Malaysian member
All personal information and financial transactions of ceriabet members are protected with 256-bit SSL encryption — the same technology used by Malaysia's leading banks. Your data cannot be read by any unauthorised party under any circumstances.
Ceriabet has never and will never sell, rent, or trade members' personal information to third parties for marketing or commercial purposes. Your data is shared only with service providers necessary for platform operations, and all such parties are bound by strict confidentiality agreements.
We collect only the information genuinely necessary for account operation, identity verification (KYC), payment processing, and service improvement. No excess data is collected without a clear and legitimate purpose.
Every ceriabet member has the right to access, correct, delete, or restrict the processing of their personal data. Requests will be processed within 30 calendar days at no additional charge.
Ceriabet operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure our data handling practices consistently meet the latest legal requirements.
In the event of any data security breach affecting your information, Ceriabet is committed to notifying affected members within 72 hours and taking immediate remedial action to minimise risk.
Under Malaysia's Personal Data Protection Act 2010, you have the following rights
You have the right to request a copy of all personal data Ceriabet holds about you. Requests will be processed within 14 business days.
If any of your personal information is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting Ceriabet support.
You may request the deletion of your personal data when it is no longer required, subject to record-keeping obligations mandated under Malaysian law.
You have the right to object to the processing of your data for direct marketing purposes. Opt-out requests will be actioned within 5 business days.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider of your choice.
Under certain circumstances, you have the right to restrict how Ceriabet processes your data while any dispute or review request is being resolved.
This Privacy Policy is published by ceriabet ("we", "our platform") and applies to all users who access or use the ceriabet online entertainment platform at https://ceriabet.biz. This document transparently explains how ceriabet collects, stores, uses, and protects the personal information of our members based in Malaysia.
Ceriabet operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take every aspect of personal data protection seriously and are committed to handling your information in a transparent, fair, and secure manner at all times.
This policy applies to all information collected through account registration, use of the platform (slots, live casino, sports betting on football, badminton, e-sports, poker, and jackpots), financial transactions, communications with the support team, and all other interactions with Ceriabet's services.
Ceriabet collects various categories of personal information depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, customer support |
| Financial Information | Bank account number, deposit/withdrawal records | Payment processing, anti-money laundering |
| Login Information | Username, password (hashed), activity logs | Account security, fraud detection |
| Technical Data | IP address, device type, browser, OS | Security, platform analytics |
| Gaming Data | Betting history, winnings, game preferences | Service improvement, responsible gambling |
We do not collect sensitive data such as health information, religious beliefs, or sexual orientation. Financial data such as bank account numbers is used solely for payment processing through approved Malaysian payment service providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX — Maybank2u, CIMB Clicks) and is not stored directly in Ceriabet's systems.
Ceriabet uses the personal data we collect for the following legitimate and necessary purposes:
We do not use your data for automated decision-making that affects your legal rights without human review. All significant decisions regarding your account involve review by a qualified member of the Ceriabet team.
Ceriabet does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, in the following limited circumstances, Ceriabet may share data with the necessary parties:
All third parties receiving Ceriabet data are bound by strict data processing agreements and may only use that data for the specifically stated purposes. They are not permitted to process the data for any other purpose without Ceriabet's written authorisation.
Ceriabet continually invests in the latest security infrastructure to protect members' personal data from cyber threats, intrusions, and misuse. The following are the key security measures we have in place:
Ceriabet uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and better understand platform usage patterns. The following are the types of cookies we use:
You can manage your cookie settings through your browser. However, disabling essential cookies may affect the functionality of the Ceriabet platform. For more information on managing cookies, please refer to your browser's help section.
Ceriabet retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required under Malaysian law.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active account records | For the duration of the active account | Service delivery |
| Financial transaction records | 7 years after account closure | Malaysian legal & tax obligations |
| KYC Documents | 5 years after account closure | Anti-money laundering compliance |
| Support communication logs | 3 years | Customer service reference |
| Security logs | 2 years | Security incident investigation |
| Marketing data (with consent) | Until consent is withdrawn | Marketing communications |
Once the designated retention period has elapsed, data will be securely deleted or anonymised in accordance with industry-standard procedures. You may request early deletion of your data by contacting us, subject to any retention obligations required by law.
The Ceriabet platform is strictly for users aged 18 and above. We expressly prohibit access by individuals under 18 and do not knowingly collect personal data from minors.
Ceriabet's registration process requires age verification, and users must confirm they are 18 years of age or older. The KYC process uses official Malaysian identity documents (MyKad) to verify members' ages.
The Ceriabet platform may include integrations with third-party services such as game providers, payment providers, and analytics platforms. Ceriabet's Privacy Policy applies only to data collected directly by Ceriabet.
When you use third-party services integrated with ceriabet — such as making payments via Touch 'n Go eWallet or GrabPay — the privacy policy of that provider also applies to data shared with them in the process. ceriabet encourages you to review the privacy policy of the relevant service provider.
Ceriabet is not responsible for the privacy practices of such third-party providers. However, we only work with providers that uphold robust data security and privacy standards and comply with Malaysian law.
Ceriabet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, Malaysian legal requirements, or technological developments. The date of the most recent update is always displayed at the top of this document.
For material changes to this Privacy Policy, Ceriabet will:
If you have any questions or concerns, or wish to exercise your privacy rights regarding personal data held by Ceriabet, please contact our Data Privacy Officer through the following channels:
Ceriabet is committed to responding to all data privacy enquiries within 14 business days. For data deletion or access requests, please provide proof of identity (a copy of your MyKad) along with your request to facilitate secure and accurate processing.
If you are not satisfied with Ceriabet's response to your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Digital Malaysia.
Create your free Ceriabet account today and enjoy Malaysia's best online entertainment, backed by robust and transparent personal data protection.